The Dry Cleaning Alterations And Laundry Company.
FAQS
Some
FAQ’s
What does Wedding Gown Preservation process consist of?
Wedding gown preservation is a three-part process that ensures your gown is there for future generations. Essentially it consists of professional cleaning, hand finishing, and storage box preservation. The Wedding Preservation box is made out of acid free cardboard and acid free tissue paper. Boxes should be stored in a suitable dry area away from direct sunlight and moisture.
What other wedding keepsakes do you clean and preserve?
Most brides typically commission their wedding gowns, veils, and headpieces to us. You may also want to include such keepsakes as your garter, gloves, handkerchief, slip, and other accessories. Please keep in mind items such as jewelry that may contain plastic or metals should not be boxed with gown.
My gown is extremely delicate. Will the fine beading and lace that covers my gown be taken care of?
The first step in the cleaning process is thorough inspection. We test all of the gown’s trim for strength and durability and examine your gown for loose material before it is cleaned. Unique and distinctive fabrics, laces, embroideries, and appliques require special care, as do pearls, beads, sequins, and droplets. Our seamstresses and tailors are trained to handle a wide assortment of repairs, from torn hems to ripped seams and lace. We always advise our customers ahead of time if a major repair is needed.
What alterations and repairs do you make?
Our seamstresses and tailors are trained to handle a wide variety of repairs, from torn hems, seams, and lace to loose beads, sequins, droplets, and more. We will advise you ahead of time if a major repair is required. Any beading or trimmings that are not suitable for the cleaning process will either be removed or protected before the cleaning process starts.
Is it possible to track my gown’s progress?
Of course. You can call us directly, using the order number on your receipt as a reference. If you shipped your gown to us with our courier partner then you can visit their Web sites to determine your gown’s status.
How long will it take?
Normally, the entire process is completed three to four weeks from the time we receive your gown. However, if you require an express or quicker service then please advise us and we will be more than happy to accommodate you.
How do I begin the process?
The most important thing to remember is to begin the cleaning process as soon as possible after the wedding. You can bring your gown in person to one of our stores in Lucan, Clonsilla or Monkstown or you can call us directly on 018200222. If you are outside Dublin you can book your cleaning by filling our our Booking Form and you can use our Courier Partner to send us your gown. When your gown is fully cleaned and inspected, we will courier it back to you in a clean box or a preservation box if ordered.
What kind of Insurance do you provide?
Your gown is fully insured while in our care, if you opt to use our Courier Partner for collection and delivery of your Wedding Dress you can pay and additional amount to insure your gown to the value of €5000 while in transit. This is available on the booking form.
